Review Report Review
Damaged Car

P.O. Customer Submitted this review about Gunderson Transport
Review made Live: 5/14/2007 2:15:00 PM

I should have put this review on here earlier to warn others of this company.

Car was shipped on time and the car did arrive earlier than expected. However, the car was damaged by the driver's trailer, but he failed to contact us to let us know of the damage. An autobody shop called us and let us know that part of the trailer had fell onto the roof, resulting in a huge dent. It looked like someone had taken an axe to the top of the roof. The passenger window was also broken out. They claimed that someone had shot it out with a bb gun...who knows...this could be true, but he didn't say how the damage to the roof was caused. So the autobody place let us know that the driver wanted the damage fixed before we picked it up in Texas. I guess he wanted to cover up this whole debacle. Long story short, the company did not want to repair the damage the proper way, because of how much it would cost. There was damage to the frame of the car, hence the high price to fix it. More than 2 weeks had passed without them offering to fix it the right way. We were sick of the hassle with this company, and were not in the mood of taking them to court, so we agreed to have it fixed "cosmetically."

I've definitely learned my lesson and will never ever use them again!!!!!
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Gunderson
Quote or Order Cost:
$700

Car Condition
  • Vehicle was damaged