Company Response
Riahnnon from
United Auto Movers Submitted this response.
Response Date: 7/21/2011 9:45:00 AM
Mr Eliajh knows why we will deny this claim because it's not true. what this customer is failing to knowledge is the fact that he told us the car was running and it was not. My driver came up from South Carolina to pickup the Cadillac. Not only did the car not run but it had a flat tire. My driver spent 4 hrs trying to get the vehicle. My driver was not equipped to pickup a inoperable vehicle. When we called the people on pickup he told me that Eliajh had another vehicle that he sent an authorization for our company to pickup. We did not want our driver to loose out on a car we let him pickup the other car and deliver it. My driver charged him for an inop fee which is well within my contract guidelines. As far as his New Jersey car it was picked up and is on it's way to South Carolina. We charged him no fee for that transport. We never passed any comments about " you type of people" Mr Eliajh claims he has been moving cars for years. Yet he has not been able to secure a relationship with any 1 broker. Now i know why. Because when you lie about the vehicle being picked you run into these problems. Our customers who have experience in moving cars for years seem to have no problem with our service and choice to use us over and over again. I am sure Mr Eliajh has written many of these reviews. We are just another victim of Mr Eliajhs inept ability to be honest so that he can try and get a better rate to move his cars. It's sad that Mr Eliajh cannot be honest with himself about the truth of this transaction.