Worst experience ever having my mother’s Porsche transported from NJ to Florida. Had to take them to small claims court for over $3700 damages as they forgot to add the driver to the policy. They are reckless and negligent. Avoid them if you care f
One of the WORST companies you can use... horrible communication and lie to the customers.Would never use this company to even move my ex wife's vehicle, and i cant stand her !!
Had a great experience with David moving our car from NJ to California. He gave us windows for pickup/delivery well ahead of time. He even got to our destination early, which was very helpful. Thanks David!
Get Carrier provided this company US Road to transport my mother's Porsche from NJ to FL. I took pictures prior to the pick up at the Porsche Dealer whom serviced the car prior to being sent. When the care arrived in FL, the read axle was busted, f
US Road was contracted to move a used car I purchased from NJ to NV by Montway Auto Brokers. The entire process from pickup to drop-off went very smoothly with no surprises, I feel that people mostly post when something bad happens (me included) so
My experience was very good. They picked it up on time in FL, they dropped it off on time in CA, and the vehicle had no damage. Communication was pretty good. My driver was Kartlos and he was friendly and a good communicator. Shipping a brand new
I had my car transported from California to Philadelphia and booked the order with MERCURY TRANSPORT. David was the driver and after he arrived in Philadelphia, he would not meet anywhere near me and I had to uber 30+ minutes to him even though I tol
Today we had a nice fellow named Leo pick up my new daughter's 2023 VW Taos with @ 500 miles on the odometer. He called me 3 times prior to his arriving. He was kind enough to stay in touch as he left NJ and then Philly as he got closer to Media, PA.
AND PARKED THEIR BIG CAR CARRIER TRUCK IN FRONT OF MY DRIVEWAY PREVENTING ME FROM LEAVING AND THE DRIVER DISAPPEARED FOR MORE THAN HALF AN HOUR. HE EFFECTIVELY KEPT ME HOSTAGE FOR THAT TIME AS I WAS UNABLE TO LEAVE MY HOME. THIS GUY AND THE COMPANY
Stay away from this company. They are the worst company in shipping out there. I had my truck shipped with them. They were giving me the runaround on picking up my truck saying he’s gonna be late due to a bad tire. Witch was fine the first day than t
The driver David Kolhelly delivered our car in 4 days from CA to NJ, lightning fast. I don't even think he took food breaks. Car delivered as-is, very professional service during pickup, delivery, communication for the pickup/delivery, A+
My car was picked up with care, but when it reached its destination it had a busted oil pan. They denied it and didn't allow their insurance to pay for the claim. My car was top loaded, so if it had a leak when it left everything under me would have
The driver did a very thorough inspection and took pictures when they picke up our car. Upon delivery, our car had been driven twenty miles and the front end had been painted. When I asked what happened to our car, the driver denied anything happened
My car was damaged during transport and this company has not covered the damage. The driver of the transport took pictures of the damage and I still have not gotten help from this company. Don't use them
I was matched with this company through Movewheels, and the whole experience was terrible. My car was scheduled to be picked up in California at between 3:30-4pm so I adjusted my schedule. The driver called at 2pm and said he was there, then gave me
I hired US Road Inc to ship a BMW i8 from Lemoore, CA to Arlington, VA in June of 2021. The drivers were completely careless of how expensive the vehicle was, they treated it like complete garbage. They were unprofessional and inexperienced. During t
This was my first time shipping a car with US Road Inc. I was so confused how to start with the process, so unfortunately I contacted a Broker and was ABC Auto Shipping, (will be more easy and chipper to contact directly with carrier company, means
I shipped my car from Las Vegas to Baltimore the day before Christmas Eve, a hectic time of year to be moving across country. Hesitant to ship my car for the first time, US Road Inc assured me my car would arrive safe and sound. They were wonderful w
Originally everything was Ok. Driver came on time ( but he wanna meet at the mall and not by my house -as it was quoted= minor incovinience ) then real problems started. Delivery track broke TWICE ( trip NY to CA) so delivery date was constantly
Scheduling: The carrier office called right after agency scheduled. The carrier wanted to pickup from address other than pick up address (Home Depot parking lot) which was accommodated for pick up but the constraint for drop off was mentioned and Bi
Used US Road Inc through shipacar direct, the carrier named Vito was incredibly rude, did not communicate with me well at all, I had to continuously call him for updates on my car. He told me my car would arrive by noon, by 5:30 I had to call him and
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