Company Response Review Report Review
Classic trap

No name Submitted this review about Sonic Auto Transportation
Review made Live: 8/9/2021 10:40:00 PM
I felt into a classic example of scame when you read about the transportation brokers. I contacted sonic transportation by reading their 5 stars review. They initial gave me a quote that is fair and below other brokers. Contracted and date of pick up was set. On the day of pick up, Sonic's broker called saying that his driver canceled out the run, so he had to find another driver but i would cost me more. He knew that i already planned out so i didnt have any choice but accepting his new driver with a higher price. Be careful with this company. Dont know why people gave them 5 stars. The broker tried to cry saying that his driver broke the contract that he had nothing to do with it. It was all a show. They will fuck you up anyway. They gave you a price that is little lower than the competitorto lure you in. Once you sign the contract and set up the date, they will try everything to get more money out of you.
Shipment Details
Origin:
Springfield, Virginia
Pickup:
Early
Destination:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
840
Quote or Order Cost:
$1000

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 8/10/2021 2:16:00 PM
Dear customer, Please accept our apologies for the inconvenience you've faced. We made sure to investigate your order and find out what was the reason for the delay with the driver and the price change. Unfortunately, the original driver assigned to your order has canceled and your shipping agent found another soonest available option, but the carrier requested upper payment. We will get back to you once we find a solution. Thank you for your prompt feedback!