Dear Consumers, Mikes bike was deffinatly handled in a timly manner and also recieved the highest level of customer service whenever calling our office to check status or with any concerns. Apart from a minor delay the driver experienced while in transit to pickup Mikes bike, it arrived at its destination in excellent condition. We apologize for any and all unforseen delays that happen in the transportation industry. We would like to thank Mike for his review and we "ARE" talking about the air stewardess Mike. Thank You, Silva Auto Transport