Company Response Review Report Review
50/50

bri layden Submitted this review about Ship a Car Direct
Review made Live: 9/18/2012 10:13:00 AM
Well, my overall experience was so, so. I needed my car picked up no later than the 8th of the month which was successful, but drop-off did not go as smoothly. The rep who was driving the truck that my car was on barely spoke any English. I had a very difficult time understanding him and he sounded irritated during every conversation. The car did get dropped off within the 7-10 day window I was told it would, but it was like pulling teeth to get them to drop the car off at my home address the way I was told it would and it never ended up making it there. After a few hasty arguments with a few different people, my car got dropped off at my grandparents. My experience wasn't terrible but it wasn't ideal either.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
281880-LL
Quote or Order Cost:
$975

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/19/2012 6:56:00 PM
Thanks for the review, Bri! Sorry to hear about your communication issues, and that the truck was not allowed in your neighborhood. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com