Company Response Review Report Review
Overall, very good!

Tamara King Submitted this review about Ship a Car Direct
Review made Live: 4/24/2012 8:04:00 PM
I was very pleased with the customer service I received. The carrier was willing to pick up my car at my house at whatever day and time worked for me. I appreciated the carriers customer service and willingness to answer all my questions and very quickly too.

The driver kept me updated about where my car was in transit and when it would arrive. The driver even let me choose the location of where I would pick up my car.

The only frustrating thing was that my car arrived very, very dirty, however I understand that it was transported through all sorts of bad weather.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
271761-OQ
Quote or Order Cost:
$900

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/25/2012 6:47:00 PM
Thanks for the excellent feedback, Tamara! I'm pleased that you were please with the customer service. You bring up a good point about dusty vehicles, as many arrive dirty after traveling across the country. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com