Company Response Review Report Review
Transport

Brian Gardner Submitted this review about RoadRunner Auto Transport
Review made Live: 8/11/2021 12:50:00 PM
This is the second time I have used roadrunner. They quote you a price then when they find a carrier the carrier jacks up the price. This will be the last time using roadrunner
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination:
Springfield , Missouri 65619
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#R454293
Quote or Order Cost:
$972

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 8/13/2021 9:42:00 PM
Brian, we apologize for the issues that occurred with your shipment. Unfortunately, your delivery location is off route and not frequented by our carrier network. The carrier that we located requested additional fees as they had priced the available spot on their trailer higher than expected.