Review Report Review
Worst customer service in the world!

RD Submitted this review about New Way Moving Services
Review made Live: 10/11/2013 1:45:00 PM
absolutely the worst customer service in the world!!!! the reps they have answering the phones are all liars, they have zero interest in instilling confidence in their clients, instead they make lame excuses as to why they don't live up to their own promises. i do internet deals for a car dealership, which i told them would mean multiple deals for them weekly if the 1st one went well, but still no one at "new way" cared to even half-a** the effort. after getting the run around for 2 weeks after my vehicle was supposed to be picked up, and having my reputation tarnished, i finally went with a different company. Needless to say it has been now 4 months and im still chasing them for my deposit refund. they never pickup/deliver in the time quoted and when confronted head-on, the ignorant arrogant nasty foul mouthed responses given (i have audio if your interested) will have you wondering how they are still in business if this is how they communicate (and i use that word lightly, because they rarely answer the phone after they have your deposit).
*
save yourself the trouble and !!!!!!!!never ever use new way moving, ever!!!!!!
*%*$&@^@y$&^%&&*%*^*^&^%$#
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Alabama
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
SUMMER
Quote or Order Cost:
$800