Writing this review to talk about customer service
Nick Kelly
Submitted this review about Millennium Transport Corp Review made Live: 6/2/2015 5:40:00 PM
A few weeks back I had my car shipped from Florida to New York. I called up Millennium and spoke with a guy named Charlie. I told him I was looking to get my car shipped to New York as soon as possible. He reassured me not to worry and that these types of things are arranged all the time. I was very unsure of his confidence with it at first due to a couple other companies I spoke with stating that "on the fly" wold cost a whole lot more. I told charlie I was getting quotes for $1500-$2500.
Long story short, Charlie arranged the whole shipment for $1200.00 He told me my car would be picked up on Monday May 4th at 10:00am and it was.
When I got my car I noticed that the antenna was missing. I called up Millennium to let them know that I was grateful they were able to get my car to New York in such short time but that I was a little unhappy about the fact my antenna went missing... Kevin, the guy I was speaking with told me he was really sorry for the inconvenience and that if I gave him an e-mail address he would send over a form for me to fill out. I thought great long stupid processes for what a stupid antenna?? He told me to get it fixed and to fax a copy of the invoice over with the application. I got the antenna fixed which costed a mere $50.00. I submitted all the information in I'd say a day or 2 later. Within a week I received a check in the mail for $163.79 from Millennium Transport & Mechanics, Inc. made payable to me. Yesterday I received a call from Kevin asking if I received the check. I told him yes and thank you very much, I honestly wasnt expecting anything. He asked me if I was happy enough with the service if I would go and post a review about it on the internet. I was happy enough with the service that I decided to write this review. Thanks.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9767FL
Quote or Order Cost:
$1200
Car Condition
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