Excellent Customer Service

Randy Stoops Submitted this review about Massey Auto Transport
Review made Live: 9/15/2008 12:26:00 AM
My 1948 Cadillac was picked up in Lexington, Kentucky, and delivered to my home in Granite Bay, California. I was extremely impressed with the driver, Ruben. We spoke each day from the day of pick up to the day my vehicle was delivered. Ruben kept me advised of his progress amd expected delivery day and time. He delivered my Cadillac within the two-hour window he had predicted the preceeding day, and within minutes of his estimated time provided in the morning. I have a busy schedule, so knowing the arrival time was important to me. Furthermore, the vehicle arrived in exactly the same condition as when it was picked-up. The previous owner provided a dozen pictures of the vehcile being loaded on the truck and discussed on the phone (again) the details of the vehicle's condition at time of pick up. Since I was not familiar with the operation of a 1948 Cadillac (I know, it's really simple), Ruben took the time to demonstrate the basic workings of the vehicle. I would recommend Ruben, without hesitation, and will request him for my next vehicle transport.