Company Response Review Report Review
Kia transport

Fred A. Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/14/2011 10:43:00 PM
I found them to be very helpful on the forefront of the delivery. there was not much contact once the deal was consumated. They did fit my schedule and they got someone promptly. Weather was to mainly blame for the long travel time but mechanical troubles on the onset of the trip also were a problem. Everyone was considerate just did not offer too much. i prompted most of the correspondance. Yhe price was comparable and no issues with damage or theft.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Connecticut
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1351564
Quote or Order Cost:
$1117

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/25/2011 5:44:00 PM
Response by Hillary Bergeson (Call or email me for a quote today 360-834-2900X204 or Hillary@MagicCarpetAutoTransport.com). Fred thank you for your review I'm sorry that you feel you did not recieve a 5 star service from us. We contacted you as we always do, on dispatch, the pick up, and after delivery. I even had a few scheduled follow up calls with you. So, i'm sorry you felt our communication was lacking. Your transport did have some bumps in the preveriable road, however these were either unaviodable (like weather) or caused by the carrier's lack of communcation and not magic carpet's fault.