Company Response Review Report Review
Never Picked Up Vehicle-Cancelled Order

Lisa Crusberg Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/5/2007 10:47:00 PM
Good luck trying to get your money back from these people if you pay in advance. Which by the way, they advertise "Don't pay until your vehicle is delivered". Not in my case. They could never secure passage after 2 months so I cancelled and hired a personal driver to pick up, drive and deliver to me.
It's been over 2 months and they still refuse to send me my refund.

Buyer's BEWARE.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Alaska
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1280673
Quote or Order Cost:
$4929

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/16/2007 12:17:00 PM
Lisa has been paid in full and we are sending her out something extra to make up for her time that she had to wait. We have changed our refund policies because of this and we fully deserve the rating that Lisa has given to us. We apologize that we were not able to accomplish her request to get her car shipped to AK.