Review Report Review
Avoid these guys at all costs

Sean Stacey Submitted this review about Iship auto transport
Review made Live: 5/22/2024 1:02:00 PM
Contacted the company to ship a car. They quoted me an obscenely low price, so I expected a serious increase in the actual rate. I paid the deposit. Received an email shortly after paying the deposit with a link to sign the terms and conditions. I signed them, understanding that they clearly stated that only half of the deposit was refundable.if I cancelled. Unless I was using another shipper, then all was forfeit. Not a word about the additional money up front for the fuel. (Another red flag) They allegedly found a driver to haul it for twice the original quote. Still reasonable, but the driver and his employer couldn’t be bothered to reply. The day before pickup my situation at home changed, so I had no place to park the car. And I decided to sell locally. So I cancelled well in advance of pickup. I finally started hearing from the shipper. I was then informed that the “deposit will be ir-refundable.” In spite of the fact that I actually DID NOT violate the T&Cs I have asked for the fuel payment to be returned several times and they have gone silent.
Shipment Details
Origin:
West valley, Utah
Pickup:
Never
Destination:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
34078283
Quote or Order Cost:
$375