Review Report Review
Don't be pressured into giving more money than what your contract says

SALOME STEWARD Submitted this review about HLL Express
Review made Live: 7/31/2013 2:37:00 AM
First issue: On July 15, 2013 my car arrived and I was told by the driver (with Unicum Transportation) that I owed $850 instead of $750. Immediately, I called HLL Express to ask for their help regarding the discrepancy in price because the contract stated: the total was $985, which included a $235 deposit and $750 COD. HLL Express informed me of two thing: 1) HLL had made an accounting error and 2) I needed to pay the driver an extra $100 dollars and HLL would refund me my $100 dollars later. For one hour, they (Ezat-HLL employee, the police officer and the Unicum Transportation driver) tried to pressure me into giving them an extra $100 dollars without any proof or amendment to ouroriginal contract. At the end, the driver accepted the $750 and left my property. Second issue: On July 6, 2013, I authorized a $235 deposit to be withdrawn from my bank account and paid to HLL Express. As of July 30th, (which makes it 25 days) the deposit still has not been withdrawn. I have also filed a complaint with the BBB, but consumers beware!!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Tennessee
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ezat Zarifia
Quote or Order Cost:
$985