Review Report Review
Broker is great. But truck company is slow and

Phil Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 11/26/2008 8:52:00 PM
Ok guys, if you want a company that gives you a price that can't be beat and insanely fast pickup, then choose Cascade Delivery Inc.!! $675? WOW!! My previous broker charge me $300 more than that to get a car from Massacchussettes down here and, one they required me to pay up the broker fee first. Then when I did, that OTHER BROKER MADE ME WAIT 3 WEEKS just to find a truck to get the dang car out of their!!

Listen guys, whether you get this company or not is up to you. BUT read my lip: ALWAYS do business with a broker who asks that you pay ONLY when the car is picked up!!

Danielle, the broker, is a great person to deal with. Her colleague Kim is also a great person. Never once was I scorned or belittled by these folks when I was unable to pay up my due once the car was picked up due to credit issue. Anyway, I can't help that but the issue was resolved eventually (after lots of talking with my credit card company, ah hem!! :)).

Now the only thing I don't like, and it has nothing to do with these folks, is my experience with that specific trucking company. The operator told me that truck will arrive on Friday. Much to my dismay it never came. Then I wasted pretty much all of Saturday, nothing happen either. Frustrated, but determined to get my car, I waited again on Sunday. So early morning the operator called again and said that the trucker is on his way and will be here around 3pm. Well guess what? It was 7 pm (4 hours later) and I called her and she said the trucker had to unload one more vehicle before he can get to me. And he was in Baytown!! If you're from here, you know that is quite a distant from Galveston island especially when you're driving a huge 16 wheelers with 8 vehicles on it!! So finally, around 10:30 pm SUNDAY NIGHT, she called and said that the trucker couldn't get into my neighborhood!! According to her, he got stopped by the cops and wasn't allowed to go any further into the island. Ummm, ok. I know we had a curfew and such right after hurricane Ike but this was like almost 2 months after. I think the curfew was lifted for all areas of the city. So I didn't really buy into that. But whatever.
Lucky for me, I had a partner to go with me and pick up the car. Can you imagine what would happen if I didn't have a car or if I have a car and have no one to drive it home while I drive my other vehicle? Yeah, so the trucking company gets a D- from me. The reason I don't give them an "F" is because of the quick pickup. But that is mainly because of the broker's dealing with the trucker anyway.

But in all honesty, this company is great to deal with. I highly recommend it. A++++++
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
559777
Quote or Order Cost:
$675