MasmOTOsPORTS
Submitted this review about Capstone Auto Transport Review made Live: 1/17/2025 12:12:00 PM
I had an absolutely horrible experience with Capstone Auto Trans. Julie Samuel and Barber Samuel I trusted them to transport my vehicle 2024 Can-am Maverick X3, but instead of delivering it safely, they stole it and refused to take any responsibility.
After waiting for 12 mounts the delivery and repeatedly calling them for updates, I found out that my car had been taken without my consent and was completely unaccounted for. When I confronted them, their customer service was dismissive and unhelpful. They didn’t offer any solutions or even apologize for their negligence. Instead, they kept passing the blame and failed to give me a clear explanation of what had happened to my vehicle.
It's appalling that a company would operate in this way, especially when you are trusting them with something as important as your personal property. I strongly advise against using their services. They are unprofessional, dishonest, and untrustworthy. Please avoid this company at all costs if you value your vehicle and your peace of mind. Also they don't have any valid insurance they try to used a third party insurance. has been already 1 year and they are NOT DOING ANYTHING ABOUT IT.
Shipment Details
Origin State:
Kentucky
Pickup:
Early
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
d154289
Quote or Order Cost:
$700
Car Condition
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