Review Report Review
WORST Company I have ever dealt with!

CT Submitted this review about CSL Auto Transport
Review made Live: 1/21/2009 7:08:00 PM
I placed an order to have my car shipped from California to NY. My main contact at the company was Tim Leeper. Because I was on a tight deadline, he assured me that my car would be picked on time. However, the truck never showed up. I called him to see what had happened and he apologized, and told me the truck had broke down and he couldn't inform me on time because of "family matters". I scheduled 2-3 more appointments to have my car picked up, and again, no one ever showed! Finally, I asked for a refund (after about 3 weeks of back and forth), but they refused to give me back my money. I had even filed a complaint with the Better Business Bureau, and they said I had broken the contract clause (this was the first time that they had said anything about this). However, I made sure to read the contract carefully before signing and reviewed it again when the Company made that claim - I saw no visible clause that was breached in the contract.

Bottom line: I WOULD NOT RECOMMEND AT ALL. STAY AWAY!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Tim Leeper
Quote or Order Cost:
$1100