Company Response Review Report Review
Dirty car delivered

Steve Submitted this review about AutoStar Transport Express
Review made Live: 1/27/2025 9:42:00 AM
Carlos and AutoStar Customer Service did an awesome job with the arrangements and coordination for picking up and delivering my C8 Corvette from a performance shop. The AutoStar team was friendly and very professional. All was done well until I received my car. An enclosed hauler for higher end cars was used. My car was clean leaving the performance shop. Upon the hauler backing my car off the enclosed trailer, it was full of road salt, even inside the mid engine bay. The trailer had a gouge on the side, looked like air can get in. Either way, the trailer had air leaks that allowed road salt and outside debris to get inside. Very disappointing!
Shipment Details
Origin State:
Indiana
Pickup:
Early
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
19631180
Quote or Order Cost:
$725

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/27/2025 11:31:00 PM
Carlos Meffe @ 786-725-2239: Hey Steve, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Steve, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2250, 786-725-2239 or email me at carlos.meffe@autostartransport.com.