Hi Amy, Thank you for the review and your feedback. I am so sorry that your stress level was high during this process, especially because there was no need to worry: we got your vehicle picked up right when you wanted, delivered quickly and safely, and all for a lower price than quoted! I know the process can be overwhelming, and I thought I had managed to keep you informed, so if we do get the chance to work together again, please feel free to call me anytime at all that you need reassurance! George 888-802-8250 ext 2238 george.prestera@transportreviews.com