Happy

Kevin W. Submitted this review about AutoStar Transport Express
Review made Live: 8/23/2011 5:28:00 PM
I originally went with Riley who are crooks and could not deliver. They jerked me around for 6 days. I was in a bind and called Brian who immediately had a truck scheduled for me for pickup in only two days. The driver was on time and took extraordinary care of my vehicle. He arrived and delivered my car three days early in an effort to make up for lost time I had with Riley.

I strongly recommend Auto Star, Brian, and the driver (Ron) they utilized. The price, oh by the way, was $300 cheaper than Riley. I am very very happy.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/24/2011 12:56:00 PM
Kevin, Thank you for the GREAT review! We hear horror stories all the time about other brokers taking deposits and attracting customers with low-ball quotes. I am surprised that Riley was unable to find you a carrier, even at a price $300 higher than ours! All credit goes to the hardworking team at AutoStar who proactively contact carriers. Not only do we have a 5-star rating here, but we also have the highest ratings internally with carriers so they WANT to work with us. We are pleased you were happy with the driver. In fact, we carefully screen all our carriers and only use those that maintain a 95% customer service rating or better. We do not want the headache and we do not want to pass the headache on to our customers who come to us when they are serious about getting their vehicles shipped safely, without hassle, and at a great price! Brian and the gang at AutoStar 888 802 8250 x2245 or at brian.douglas@autostartransport.com