Company Response Review Report Review
Reliable, good communication

LK Submitted this review about Angels Moving Autos
Review made Live: 7/20/2010 6:51:00 PM
Overall, I was very pleased with my experience with Angels Moving Autos. There original quote was the price I paid, my car was picked up in a timely manner, my car arrived in one piece without any problems, and I got phone calls along the way from both Angels Moving Autos and the truck driver so I felt informed.

My car was picked up in a reasonable amount of time (7 days after start of my "pickup window") although I was a little disappointed that it was not within the 5 day window I was quoted. Aside from the slightly delayed pick-up, the car arrived on the day the driver had told us to expect it. There was a little miscommunication between the driver's dispatcher and Angels Moving Autos regarding the actual delivery date (one day difference), but a call to the driver cleared things up quickly. The driver was easily reached by phone and kept me informed of the car's progress. I also felt well taken care of by the regular calls from Angels Moving Autos about my car. I would definitely use them again if I had to ship a car.
Shipment Details
Origin State:
Nevada
Pickup:
Late
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
75229
Quote or Order Cost:
$975

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 7/23/2010 5:16:00 PM
Shipping a car is not an easy job, here at Angels Moving Autos our goal is for you to have a great experience in the auto transport industry and refer us to others. We have been shipping cars for 8 years now, and believe we are one of the best in the industry. The auto transport industry has become littered with brokers who will use any carrier to ship a customer’s car. We have been using the same shipping companies for 8 years now and have built relationships with the carriers. Thank you for using Angels Moving Autos for your auto transport needs.