Janine Burns
Submitted this review about Ace Auto Transport LLC Review made Live: 12/27/2018 3:21:00 PM
DO NOT DO BUSINESS WITH THIS COMPANY!! Because of their poor business practices and scams they cost me well over $450 in additional fees. U-ship reviewed my case and offered me a credit to offset expenses incurred due to their mishandling. Impossible to actually speak to a human and their emails are standard forms. They tried to restart our contract to make it look like they were not in breech but they were hired on the 14th of December and promised removal by the 21st. On the 26th they forwarded new forms to make it look like we had just hired them. When I begged to speak to a person they cancelled the contract. Steer clear and I will continue to review them every opportunity I get.
Shipment Details
Origin:
Redding, California
Pickup:
Never
Destination:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2700
Quote or Order Cost:
$450
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