Asa first time user of shipping my car I was a bit doubtful and worried about the entire adventure. Everything went well and the car arrived at the same time as I did. The driver was great, courteous [More]
Road Runner, was prompt, thorough and by far the best price. Pictures of the delivered car and placement of the key in the designated secure location were all on point. Good communication throughout. [More]
It was super easy to get a quote and set up the transport service. I called customer support just to see how good they are and they were a great help. Our transport driver, Roman, was on-time, friendl [More]
The actual owner- operator who drove the truck was amazing / his truck was almost new and super nice. He had a bunch of new and almost new vehicles he was also transporting. I have 100% confidence i [More]
My car was picked up and delivered on the dates promised, which is most important. Only four stars because communication was difficult. Phones were not always answered and emails not responded to.
We moved our SUV from Kentucky to California where it will be our desert car. The service and driver were fantastic from an easy pickup and a seamless delivery
Roadrunner communication is terrible. Three different employees apologized, said they would check on issue & call back. They never call back. Seems to be a friendly way to get you off the phone.
For [More]
Don't waste your time. They'll be super responsive until they get your money, then they ghost you. Contacted to arrange shipping for one vehicle from CA to WA. Booking completed on 12/14, with vehicle [More]
My recent encounter with Roadrunner Auto Transportation has been nothing short of a nightmare, resulting in unparalleled stress and dissatisfaction. The glaring issues I faced with their service inclu [More]
cannot say enough bad things about these people Be very aware!!! They seem great while they are selling you service but these jerks are NOT trust worthy they were 6 days before i could even speak wi [More]
Do NOT use this vehicle carrier! I typically only post positive reviews, or I don’t review at all, but I had to make an exception because of how terrible their customer service is. The car eventually [More]
Driver Mihng called and we met at a parking lot near my home. I watched as he loaded the car on the carrier, talking with him about his company and Portland ( he lives there). Having retired from truc [More]
I hired Road Runner to transport a brand new Cadillac Escalade from Florida to Tennessee. I received my brand new car with multiple, deep scratches on the front bumper and side mirrors. The driver tri [More]
The entire team was easy to communicate with, punctual, friendly, and careful--what else could you ask for? The driver went out of his way to ensure that my truck was parked for pickup in a more secur [More]
I paid this company to transport my car door to door. The driver is now telling me I have to meet him on the other side of the city to pick up my car. He stated he has to unload nine cars to retriev [More]
RoadRunner Auto Transport - Terry, we sincerely apologize for the inconvenience you experienced with our service. We understand the frustration of having to pick up your car on the other side of the city, and we regret any confu...
I will be adding to the many negative reviews for this company. I bought a 1949 Ford F5 truck in Moses Lake Washington and wanted to move it to Nampa, Idaho. I used the Road Runner Auto Transport we [More]
RoadRunner Auto Transport - Jim, we sincerely apologize for the negative experience you had with us here at RoadRunner Auto Transport, and we appreciate you bringing these issues to our attention. We regret any inconvenience cau...
Price was almost twice as much of all the quotes I got but I wanted a quality shipper.
Truck arrived a day later than I scheduled causing the shipper to take another day off work to wait on them and [More]
RoadRunner Auto Transport - Josh, thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced with your recent transport. We take your concerns seriously and appreciate...
The driver was on time and courteous. The car was delivered when he said it would be. We were quite happy with the service that we received. Thank you very much.
Just hired Road Runner to transport a car I recently bought from a car dealership in WA and being transported to NC. When I initially inquired they were all over my account. They called and emailed [More]
RoadRunner Auto Transport - Todd, we sincerely apologize for the frustration and inconvenience you have experienced with the delivery of your vehicle. We understand the importance of timely and transparent communication througho...
Transported my car just a few days after I reached out. Great price, fast and professional shipping, and great service! Highly recommend using this company to ship your car
Road Runner is excellent. I’ve used their services twice and will continue to. The driver Anthony was wonderful and very responsive. I highly recommend this company.
