I was given a window but communication for pickup was very poor from Montway. I had to keep calling every day to find a status. It was scheduled for a Monday, pickup happened on that Saturday.
Howev [More]
We used Montway to ship our car from the NY area to Naples, Fla., where we are spending the winter. Someone I know had used them twice with good success. Overall, they did an excellent job. The car wa [More]
Montway did a good job identifying a trucking company to transport our vehicle to our destination. But the truckers delivery schedule was not consistent with our needs, as the vehicle was going to be [More]
Montway Auto Transport - Thank you for sharing your experience! We’re glad to hear that our team was able to resolve the scheduling issue quickly and ensure your vehicle arrived as needed. Your satisfaction is our priority, a...
Pick up scheduled for Harlem, NY. Driver not willing to come into Manhattan, only option was for me to drove car to Fort Lee New Jersey & meet truck for pick'up. Very disappointed in logistics which [More]
Montway Auto Transport - Thank you for your feedback. We’re sorry for the inconvenience you experienced with the pickup location. We strive to be clear about logistics at the time of booking and regret that this wasn’t fully ...
The Driver was polite and helpful. The Car was delivered in good time without any issues. The transport vehicle was ramshackle which worried us and the company could have been clearer about pickup da [More]
Montway Auto Transport - Thank you for your feedback! We're glad the car was delivered safely and on time, and that the driver provided excellent service. We appreciate your comments about the transport vehicle and communicat...
My car was safely transported. But it was not picked up when it was supposed to be. It was delayed twice. When it was finally picked up the driver spoke little English, did not want his picture taken [More]
Montway Auto Transport - Thank you for sharing your experience. We're glad to hear your car was safely transported. We understand how important clear communication is during the process, and we regret that your experience did...
things went well as expected except they were a week behind the scheduled date. Communication was good. the driver was thorough. I would definitely use them again
Montway Auto Transport - Thank you for your feedback! While we regret the delay, we're glad that our communication and thorough service met your expectations. We appreciate your understanding and are pleased to know you'd cho...
The car was actually delivered early. Everything was quite good with the exception of the time it took to assign a shipper. The shipper took great care with my car.
Montway Auto Transport - Thank you so much for your review! We appreciate you taking the time to share with others and we hope to be of service again in the future!
I booked around first week of July for my vehicle to be picked up July 22. A week before the pick up day, no updates at all. So I chatted online with their agents. They said they were on it. I think o [More]
Montway Auto Transport - Thank you for sharing your experience. We apologize for the initial delay in updates, but we’re glad to hear that everything worked out in the end with the pickup and delivery of your vehicle. It’s gr...
Although there was a language barrier, his phone app made it easy. He loaded and unloaded my vehicle with speed and care. My car was last loaded but second to be dropped off.
Montway Auto Transport - We are pleased to hear about the speed and care taken with your vehicle. Thank you for sharing your experience.
