Poor communication:
Communication was great directly with SGT in the beginning, quick to respond, friendly and answered all questions but after the agreement was done there was practically no communic [More]
Got my car shipped from South Dakota to California. Got picked up on a Wednesday morning and dropped off Friday evening. I tried calling for an update as I had a busy weekend but the help center never [More]
SGT Auto Transport - Thank you for your feedback! We apologize for the lack of communication and any inconvenience caused. We're glad to hear your car arrived safely and quickly. We'll work on improving our update process...
Our car was delivered to us in good condition, and in the estimated time frame. You need to know you are dealing with a broker, and not the actual company that will be driving your vehicle - but that [More]
SGT Auto Transport - Thank you for your valuable feedback regarding your recent experience with our car transport service. We apologize for any inconvenience caused and appreciate you taking the time to share your concern...
As far as I'm concerned Sgt itself was good. My big problem was the driver they used for the actual shipping. He was unreachable for most of time and his company was very difficult to reach and kept g [More]
SGT Auto Transport - We apologize for any inconvenience caused by the communication issues you experienced during your recent shipment. We want to assure you that we take these matters seriously, and we will be addressing...
