Received car- checked car with transporter when delivered- no visible damage to paint , however, my neighbor noticed a large slash in my rear tire.. had to replace the tire immediately..
Reported 10 d [More]
Montway Auto Transport - We sincerely apologize for the inconvenience caused and understand how frustrating this situation must be. Customer satisfaction is important to us, and we deeply regret that you haven't received a re...
Transport scheduled for early afternoon. Driver was delayed until 6:30 pm and I had to keep calling him to get an updated status. Point-to-point delivery was also out the window, the driver had me dri [More]
Montway Auto Transport - Hello Dave, thank you for taking the time to share your feedback. I am sorry to hear that your experience has not met your expectations. Not everyone ships a car every day, so they may not be aware of...
We lost 450$ stocking fees because this company was not able to find a solution in advertised time. Only after they called again and asked to rise the initial quote by 120$they found a transporter in [More]
Montway Auto Transport - Thank you for taking the time to share your experience. I am sorry to hear that our services did not meet your expectations. As part of our standard shipping process, we provide estimated shipping tim...
We used Montway before and had a good experience. This time used them for 2 cars and one of the cars has required service with battery and sensor issues. I noticed it when I started the engine upon [More]
Montway Auto Transport - Hello, we are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway sh...
To so I was super impressed with the experience would be a lie. Where to begin… Well I had scheduled a pick up date, which was fine, however when the date arrived, is when the headache began. The driv [More]
Montway Auto Transport - Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. We agree that communication is essential to great service and it is a core value to which we hold ev...
Crack in front grill and license plate cover was overlooked due to weather conditions ( ice and snow ) insurance won't cover it .
Otherwise a Great service . Timely and friendly.
Montway Auto Transport - Hello Johann. We are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Mon...
I had my car transported to Arizona. I did not use the car for over a week after it was delivered, and did not remove the baskets that I had moved in the car until later. When I brought the baskets i [More]
Montway Auto Transport - Hello Carla. Thank you for your feedback. We are sorry to hear that we have not met your expectations. Montway's services are to match your shipment with a licensed and insured motor carrier. Montway ...
The transportation went well and my car arrived the destination without any damage. However, it was picked up on Sunday and was due to be dropped off the following Thursday after 12pm. I did not hear [More]
Montway Auto Transport - Hi Guss. Thank you for leaving your comments. We apologize for any inconvenience you have experienced. As a broker, our services are to match your shipment with a properly licensed and insured motor c...
