Unprofessional lying company. They steal a huge chunk of money for a deposit and don’t give it back after they lie saying that they will pick up the next day. No service, no communication, nothing. To [More]
AutoStar Transport Express - Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you've experienced. We understand your concerns regarding the deposit, and we'd like to provide you with ...
I want to share my extremely disappointing experience with AutoStar Transport Express LLC. I recently used their services for a round trip vehicle transportation from MA to CO, and the entire process [More]
I've always used Bears Transport but I thought I would try Auto Star because they were cheaper BIG MISTAKE. I told them I needed my car picked up between May 10th-May 12th because I was flying out on [More]
AutoStar Transport Express - Our apologies that a carrier was not located in the time frame that the customer wanted, however they did agree to allow us 5 business days to locate and assign a carrier and cancelled the order after...
CUSTOMER BEWARE!
They sounded very professional.
I should have seen the red flag when they immediately charged me more money than quoted. I think it's safe to say they take advantage of desperation. [More]
AutoStar Transport Express - Customer has left out a very key detail concerning her order. Customer was quoted, and booked based on an operable vehicle. We assigned the carrier GTA Auto LLC to pick up the vehicle on the very firs...
If you value your money, go somewhere else. Noah Salvini has the process of taking your money down. First they start by giving you the lowest quote. Then they tell it to put a deposit down of $250, th [More]
AutoStar Transport Express - Our sincerest apologies that a suitable carrier was not located in the 5 day contracted time frame. Cx had the option at the end of his contracted dates to cancel and receive a full refund, but he ask...
Worst experience I’ve ever had shipping a car. Edwin lied to me about the cost, then the dispatcher lied to me about when the driver would be picking up the vehicle. I used another Company that had my [More]
AutoStar Transport Express - We are very sorry that the customer did not have the same 5 star experience we are accustomed to providing. We assigned a carrier for pickup, and unfortunately they had a delay of two days, and cust...
I worked with Edwin who stated that he could have my vehicle picked up the same day I booked. Once I booked my appointment and paid my deposit, they tried to up the price on me. When I didn’t agree th [More]
AutoStar Transport Express - We are very sorry to hear Mr. Trevino feels they did not have a good experience with us, but we believe it is imperative that we should clarify a few things. Mr Trevino placed his order on 1/27/2023. ...
Based on my experience, Autostar Transport is too high in cost compared to other transportation companies. Shop around ana compare costs first, and 'Do not give Autostar a deposit', you will not get [More]
AutoStar Transport Express - This customer placed an order with us back in April of 2022. They cancelled that order while still under contract. As a courtesy to the customer we offered them credit. In October they placed anoth...
I called Nov 11m 2022 to schedule my car being pick up in Ohio and delivered in Orlando on Dec 28. I gave them a $350 deposit. Will Dec 28 came and went. I kept getting emails and texted saying the [More]
