Company Response Review Report Review
Stay Away

Rand Submitted this review about Xpress Transportation LLC
Review made Live: 2/6/2017 1:35:00 PM
DO NOT DEAL WITH THIS COMPANY!! Never picked up my car on the day they promised. Called me that night saying truck broke down and they can pick it up the next day first thing in the morning for $50.00 more. The next day by 11:30 when the car still wasn't picked up I called to cancel the order. I was screamed at by the dispatcher. A little less than 2 hours later my salesman George call me and he then started yelling at me. Not the way to treat people. They always had an excuse why something wasn't done the way they promised it would be done. You would be better off driving the car yourself to your destination that dealing with this company.
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
94699-UU
Quote or Order Cost:
$425

Company Response
Andres Gonzalez from Xpress Transportation LLC Submitted this response.
Response Date: 2/21/2017 1:32:00 PM
When you get help as a broker we don't promised a price or a pick up date you should of pay a little more money to use one of our company's trucks sorry about your experience and the extra 50 bucks is not that we want to charge more money is the driver that called in for your car that is in need of the extra 50 so all we can do is pass over the information to you. Take care and again IM sorry for your experience