OK NOW LETS CONVEY THE REAL TRUTH TO THIS FUNNY LITTLE REVIEW.. There is 2 sides to every story!!! The customer placed and order with our staff. The car was scheduled the same day for pickup at the dealership which was on a Saturday. The customer said the dealership was open normal hours, he did not tell us that they closed at 12pm, or driver showed up and saw they were closed. At this point the customer called again to cancel on Monday we said you can do that but we have another driver heading out there if he would like on Tues Feb 3rd. He said ok and the driver showed up as scheduled. When the driver arrived we were notified that the car did not run. This would require us to send different equipment to handle an inoperable car. This was news to us!!!!! Inoperable vehicles are more expensive to move. We told the customer we would handle all the rescheduling costs in sending not 1, not 2 but 3 trucks to the location just to get the car picked up. The customer said he would like to cancel so we refunded him his deposit the same day. Here is a record of all the work and effort we put into this customers order New order 01/30/09 12:58 pm Posted to CD 01/30/09 12:59 pm Not Signed 01/30/09 1:07 pm Dispatched 01/30/09 1:08 pm New order 01/31/09 12:02 pm Posted to CD 01/31/09 12:02 pm Not Signed 01/31/09 1:07 pm Dispatched 01/31/09 5:22 pm New order 02/04/09 2:17 pm Posted to CD 02/04/09 2:26 pm Not Signed 02/04/09 3:20 pm Dispatched 02/04/09 3:57 pm Cancelled 02/05/09 11:00 am Notice how fast we had trucks scheduled. Wheres the scam in this?