Awful

Win Min Submitted this review about Viking Auto Transport
Review made Live: 1/17/2011 2:22:00 PM
Pro: Cheap or competitive pricing

Con: Very unprofessional. Took about 24 hrs to find out if the dispatcher can pick up my car. No returning of calls and you have to keep calling them to find out exactly what is going on. Not very honest or at least open about how they are going to transport the car. They tow your car for about 40-50 miles, not on a flat bed, but dragging it rather than using the haulers to pick it up. Wasn't stated or gave heads up that they will be doing it. One day of my time wasted waiting for their pick up and showed up next night. Offering $30 credit to give five stars, not a chance. Customers feel free to contact me for honest opinion.


Final verdict: NEVER TO USE IT AGAIN unless you got time at your hand and like the stress of uncertainty.

Company Response
TONY D. from Viking Auto Transport Submitted this response.
Response Date: 1/17/2011 2:51:00 PM
It is incredibly ridiculous what this customer just posted. This customer was sent three different trucks and every time we would call to set up a time to pick up the vehicle he would give us an excuse that the car was not ready. I truly believe that this customer by the way his name is Winmin Htut and he can be contacted at (626) 575-5115 is completely out of his mind and a liar. And I will post his name and phone number because this has to be one of the most frivolous reviews that I have ever seen and you can find out for yourself. We did everything to accommodate this customer and it never was good enough for him. It’s unfortunate that anyone can go on this site and just plaster bunch of lies, Transport Reviews is really getting out of control since they will allow anyone to go on this site and post anything they want and Transport Reviews those not do an investigation regarding this frivolous reviews to proof if they are the truth. This customer’s car was finally picked up after we assigned him the fourth truck; he finally decided to release his car. He wasted so much money and time; we had to send three different trucks to get this guy. And he goes on line and puts up this review that is full of lies and misrepresentations period. We called him up for an explanation and off course he avoided our calls. And he claims that the carrier did not do a good job. These men should have his head examined. We will post his name and phone n umber so you can call him and find out how wrong this person is.