Company Response
Vantage Auto Movers from
Vantage Auto Movers Submitted this response.
Response Date: 10/1/2015 10:25:00 AM
Vantage Auto Movers is not a carrier company, we are a brokerage. Any other company who inquired about having your car moved is also a brokerage. Carriers do not contact end users until the contract is given to them by a brokerage. If it's taken longer to establish a connection with a carrier, it's because no carrier has called in on it yet. Your vehicle's price quote doesn't even show up on what the carriers see, at this point, because after a week's time, if a car hasn't moved yet because of a possible problematic route, we have no choice but to post it as basically an open bid to the carriers on the central dispatch board. It was explained to the customer how this entire process works and we were told to continue working on it, as canceling with one brokerage and proceeding to ask another brokerage to start the entire process over again is 100% counterproductive. The above statement provided by the customer is a completely contradictory statement, when she says VANTAGE never picked it up and that we never TOOK IT OFF THE BOARD. Why would we remove a listing from the board for another company to post with no contract?