I cancelled an order on 4/16/21 due to order not being fulfilled for a week. Fast forward to now 5/12/21, still can’t get my refund. No one picks up. When I finally get to speak to someone I get told that refund is being expedited and will get an ema

Mr. Carlos placed my order yesterday morning and I have to say i was ready to throw the towel on the whole thing and drive it myself. I was updated by the whole team at Upscale about my status and today at 7am I was called by Adam at NY 24/7 Transpor

I booked transport with this company, paid the $350.00 deposit, and never heard from them again. The transport never showed up and they never called to let me know about a change. I did talk with my sales rep, Kristina once and she assured me we we

If you are looking for great customer service I highly recommend Upscale Transportation. I found out on a Friday I needed transportation on Monday and Kristina made it happen.They are great.

Two items threw me with transporting with Upscale Auto Transport. 1. Lack of updates - I had little to no information for the dealership as to who or when my car was being picked up or being delivered to me. 2. Overcharged at time of delivery -

I was looking for a good price to get my vehicle moved during this tough move from Texas to Florida, Michael did an amazing job answering all my questions, he was friendly and showed a lot of interest In my move and car alike. My car made it on time

I arranged the transport of my 1977 Firebird from Illinois to Georgia. My representative, Kristina was friendly and efficient. I called on Friday and the car was here bright and early Monday! The driver was friendly and professional. The cost was ve

Moving across the country is stressful, but Upscale Auto actually made it pleasant. I shipped my car from California to Florida, the pick-up and delivery were seamless. Derek was awesome to work with, you can tell he's got the process down to a tee.

I had my Honda Accord transported by Tania from Upscale Auto from Los Angels Ca, to Tampa FL. David the transporter was very approachable and professional. I had a lot of concerns about my car being damaged like I hear from other people who had their

Thank you to Derek and Upscale for making this so easy . My Hyundai Elantra was moved from Massachusetts to Florida without issue . I called Derek on Friday for a Monday pickup. The car was picked up on time a delivered within 3 days. I will use thi

Just want to say ,I always had a great experience with Upscale auto transport. I have had 4-5 cars shipped, with them.. Thanks for your help Derek. Always a pleasure doing business with you.

Never transported a car before, I called Thursday sent my 350Z from Miami to Atlanta to Zen racing to get some custom performance work done got there the next day at 10:00 am not even 24 hours. The driver Mateus had good vibrations from brazil and go

EXCELLENT SERVICE. TANIA WAS VERY HELPFULL,POLITE ,FAST AND COMPETENT. INITIALLY I CONTACTED A DIFFERENT TRANSPORT COMPANY FOR MY CAR TRANSPORT (ULTIMATE TRANSPORT 123) I WAITED MORE THAN 10 DAYS AND I WAS CALLING THEM NUMEROUS TIMES...WITH NO RESPON

I have been working with Derek E and Upscale Auto for at least 6 transports over the last 2 years. I must tell you that Derek has been reliable and very direct about the business. Out of the 6 transports; 5 went flawless as far as being on time etc

We shipped our second time this month and again received superior service and a great price .Choosing a dealer isn't easy--I interviewed several--Please be assured Upscale is fabulous--2 experiences and I would highly recommend them --Timely pick up

Shipped my car from GA to NM with no issues. I’ve been trying to get the car down from school due to COVID and upscale was able to handle all the restrictions of the school to make it happen. I’m happy I got my car back.

Good price and timely service. The car got here slightly earlier then expected and the price was better then the competitors. Would use this service again

Upscale auto transport delivered what they promised. They were prompt , courteous and the driver's name and number was given to us so we could track our car. Great experience overall.

After dealing with a company that was only interested in me breaking the contract so they could charge me, I found Upscale Auto Transport??. Tonia went above and beyond to get me a driver and my pickup transported. The phone was always answered, I w

quick , efficient , personable Tania is a professional ,, will use again and recommend , thank you !! ...p.s. especially considering during a world pandemic ! ....

I contacted Derek and had a quote within minutes. That I was very pleased with and my car was picked up the very next day and I had it 2 Days Later. Everyone told me that my car would travel around the United States before I would get it. They were

Requested a quote and Shelly called me and assured me she had drivers in the area and within 24 to 48 hours my car will be picked up. Withing a couple of hours of me placing the order she called me back to give the date and time of my pick up as well

Just needed to do a fast move and I had no experience on how to do it. Kristina helped me out with patience. Absolutely no trouble, I had no idea this kind of thing was so simple! Thank you so much!

I am very pleased and happy that i chose Upscale. I made a drastic move out of state and Kristina was extremely diligent and detailed with my auto transport. I could not recommend this company enough!

We have been dealing with Upscale and only Kristina for about 2 years now. First off, the type of customer service our organization has received is always top notch. Kristina clearly communicates the instructions back to us so there is no confusion

Derek at upscale Auto was outstanding. The quality, price and service was outstanding. I would recommend them to anyone shipping a vehicle. My Aston Martin was handled with care and well taken care of. Thank you

Very satisfied with the services Tania and Upscale auto transport offered my mother and myself on the transport of her car. The whole entire process couldn't have gone better and more smooth. I was explained all the way the whole process and she was

Auto shipping appears to be a Very shady business. No one explains the rules to you and the dispatchers come at you like hyenas to a kill. Not Derek. He’s cool and made me feel safe. He explained how it all worked and stuck closely to his price and h

So I had to ship my daughter's car from Florida to Arizona This being my first time to ship a car of course very nervous. I called many different carrier companies for prices. When I spoke to Derek at Upscale Auto He made me feel less stressed about

Kristina was s helpful... Her communication was bar none higher than anyone I've ever encountered. She emailed, texted and called me she made this transport seamless and worry free! All while getting my vehicle to it's destination within 24 hours! Fa