Company Response Review Report Review
Overall Experience & Proposed Improvement

Alan Parker Submitted this review about United Road Services, Inc
Review made Live: 8/18/2014 9:06:00 PM
The car was delivered ahead of the promised date in excellent condition. hat's better than that?

It would be a good idea for the driver to text or email the owner of the delivery to the destination. I learned the car was delivered by calling the destination. New Jersey did not have the information. In today's cyber world the progress of the shipment could be tracked throughout its trip.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21623613
Quote or Order Cost:
$909

Company Response
Pamela Adkins from United Road Services, Inc Submitted this response.
Response Date: 8/20/2014 1:36:00 PM
Thank you Alan for your feedback. We value your suggestion and will be reviewing to possibly implement a better system for tracking. We appreciate your business.