I used United Freight of America to move my car from Houston, TX to Vacaville, CA. To start with the carrier service (Prestige Carrier Inc) were late by 3days to pickup the vehicle. They did not even inform the second day that they were running late, they just ignored the pickup. And when the driver finally came in he was talking on the phone for 1/2 hr making us wait and when we tried to complain to his boss, he threatened us not to complain. THIS IS RIDICULOUS! That's the worst customer service and when I finally received it in California the mud gear on one of the tires was broken. The driver came in post midnight and he left the keys, bill of landing at the hotel reception I was staying. So, when I finally noticed the damage in the morning and called them, they said as I did not sign the bill of landing insurance will not pay for it. This is a big MISCOMMUNICATION between the Freight company the carrier. Now when I call them they blame me for not knowing the rules. I am a customer not a lawyer who knows all the legal rules. DO NOT GET THIS SERVICE, YOU WILL REGRET IT.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
980312-LS
Quote or Order Cost:
$1175
Car Condition
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
