Amanda
Submitted this review about Ultimate Transport 123 Review made Live: 8/17/2021 6:12:00 PM
I placed an order with this company for 3 vehicles, and within a few hours requested the order be canceled, as I was misled and the sales rep made multiple promises that they would never be able to keep. Unfortunately for me, this was my first time utilizing this type of service and I was naive when they promised these things. After requesting a cancellation the company insisted on charging $300. I refused, no service had been rendered and I had been grossly misled by the sales department. I have sent several messages and received only a text in all caps from whomever replies, degrading other companies and stating that the BBB is a scam and they don't support them, but still no response. The company I chose had to contact dispatch on my behalf to explain that they were refusing to cancel so that my chosen company could reserve my order. Would never recommend for anything.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3551452-AT
Quote or Order Cost:
$2430
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