Ron G
Submitted this review about US Auto Transporters Review made Live: 6/4/2014 7:38:00 PM
I contacted us transporters to transport my van from California to New York. I spoke to Xavier when asked if there would be a problem finding a driver for this route, he said no problem. He sent me a contract shortly after our discussion and stated he needed a $150.00 deposit to secure a driver. I had to call him back several times to find the status of my transport. He said he was working on it. I called several times over the next 14 days. Xavier have me his cell phone number, I called him and never received a call back . On one occasion, he asked me if I would drive the vehicle 35 miles from my original pick up location.then asking me if I could also pick it up 3 hours from the original drop off point. I agreed. I never heard back, when I did talk to one of there reps, they said they could not find a driver at all. This all transpired over three weeks,the vehicle was never delivered. The kept my deposit of $150.00. I spent two more weeks trying to extract back my deposit. They finally returned the deposit to my checking account, stealing $30.00 of the $150.00. This company is a fraudulent business. Further do diligence on my part has revealed there primary operations are in Argentina. Do not deal with these individuals, if you do you will regret it.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Katz
Quote or Order Cost:
$1100
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