We are a bit confused to why this client has posted this review. Firstly he claims we didn't answer the phone when he called in. We are on the phone all day long working with hundreds of vehicles being moved. If a customer calls and gets our voice mail their call is returned within minutes which this client even states. Second the client claims his vehicle was late for pick up. It is indeed true the truck experienced some minor mechanical problems while heading to AZ to pick up this vehicle. The driver and our dispatcher both asked the client if he wanted to be re dispatched on another truck that was in his area or wait for this truck to be repaired which could take a day or two. He response was-( I am already booked on this truck and im not in a rush to get my car so lets just wait.) He mentions we lied. Where? When? How? We have zero reason to lie to this customer or any other and if he was upset because of the unforeseen delay he should of let us schedule him with on the other truck. His vehicle was picked up 1 day late and still delivered on time.