Kimberly685
Submitted this review about Transport Executives Review made Live: 8/14/2009 12:43:00 AM
I called Transport Executives to move my car from NY to Colorado. Since I was moving, I called them in advance to have my car in Colorado by the time I flew out. I spoke to Michael on the phone on Monday, and said that he should have a carrier by the end of the week, if not, he'd call me next Monday. Next Monday rolls by and no call. So, I call back and Michael blatantly states that he "Dropped the Ball," meaning he forgot about my order of more than a week and starts to give me a sob story about how swapped they are with work. I called the next day to see about my order and asked to speak to a manager. They told me that the office manager would call me back within the hour. That never ever happened.
This is an unprofessional, unreliable, pitiful excuse for a Better-Business Bureau Rated Company.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Michael
Quote or Order Cost:
$750
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