Company Response
Bill Avrich from
Transport Connection Submitted this response.
Response Date: 6/23/2016 9:17:00 PM
I am so glad to respond to this NON-CUSTOMER/TROUBLEMAKER named Ian Quincannon whom I have written my own review about on RipoffReport.com under the category of DEADBEAT CUSTOMERS.
REMEMBER THIS IAN QUINCANNON, AND ALL OTHER ASSHOLES AND CHEAPSKATES LIKE YOURSELF WHO MALICIOUSLY TRY AND HURT A SMALL BUSINESS'S STELLAR REPUTATION ON TRANSPORT REVIEWS OR ANY OTHER ONLINE REVIEW SITE: MANY SMALL BUSINESS OWNERS LIKE MYSELF CAN AND WILL FIGHT BACK AND HAVE THEIR SWEET REVENGE BY WRITING THEIR OWN REVIEWS ABOUT MALEVOLENT PEOPLE LIKE YOU. YES, THAT'S RIGHT! THE REVIEW THAT I POSTED ON RIPOFFREPORT.COM (THIS WEBSITE HAS MUCH MORE POWERFUL SEO SEARCH RANKINGS THAN TRANSPORT REVIEWS) ABOUT DEADBEAT CUSTOMER IAN QUINCANNON IS ENTITLED " IAN QUINCANNON IS A VERY NASTY AND ABUSIVE DEADBEAT CUSTOMER WHO SHOULD BE AVOIDED AT ALL COSTS" AND CAN BE FOUND BY SIMPLY GOOGLING IAN QUINCANNON OR COPYING AND PASTING THIS LINK INTO YOUR WEB ADDRESS BROWSER WINDOW: http://www.ripoffreport.com/r/ian-quincannon/holmdel-new-jersey-07733/ian-quincannon-ian-quincannon-is-a-very-nasty-and-abusive-deadbeat-customer-who-should-be-1312785
HOW DOES IT FEEL TO RECEIVE A DOSE OF YOUR OWN MEDICINE? READ IT AND WEEP, ASSHOLE! THIS REVIEW WILL AUTOMATICALLY COME UP ON THE FIRST PAGE OF GOOGLE WHENEVER ANYONE DOES A GOOGLE SEARCH FOR IAN QUINCANNON AND IT WILL REMAIN THERE FOREVER BECAUSE RIPOFFREPORT.COM DOES NOT REMOVE REVIEWS UNDER ANY CIRCUMSTANCES WHATSOEVER. IAN QUINCANNON IS NOW OFFICIALLY BRANDED AS AN INFAMOUS DEADBEAT CUSTOMER BY TRANSPORT CONNECTION!
Keep in mind that he has NEVER done business with Transport Connection, there was NEVER any business transaction of any kind that took place, and he even admits this in his review! HE HAS ONLY REQUESTED AN ONLINE QUOTE FROM ME AND NOTHING MORE. YET, THIS DESPICABLE CRETIN HAS CHOSEN TO WRITE A SLANDEROUS REVIEW ABOUT MY COMPANY AND PROVOKE AN ONLINE CONFLICT WITH ME. WHAT DOES THAT SAY ABOUT HIS CHARACTER AND CREDIBILITY AS A HUMAN BEING? As you can also see, this is not a very intelligent individual as his BULLSHIT review exhibits very poor grammatical structure and he certainly would never win in a spelling bee contest.
First off, let's get the facts straight as Ian Quincannon has them all wrong:
This FLAMING ASSHOLE'S (my high opinion of him of course) name is Ian Quincannon. This LOW-CLASS SCUMBAG (again, my high opinion of him of course) requested an online quote from me on 6/15/16 through a lead provider's website. He called me to discuss the shipment of a 2012 Fiat (Fiat stands for Fix It Again Tony) from OH to NJ. He received an automated quote response from my software system, and such a quote is merely a ballpark estimate and not an exact price.
During our conversation, he praised my excellent reviews and even commented on how he admired my response to another non-customer named Dave Derecola who wrote a malicious and slanderous review similar to Quincannon's.
Quincannon then proceeded to send me emails attempting to chisel me on my broker's fee and tried to beat me up on the overall price of the transport, mostly which is under the discretionary control of the individual carrier who decides whether or not to accept the broker's posted bid.
I repeatedly replied with the same responses: As a broker, I only have control over my own broker's fee and I quote a range of prices for a carrier, and there is not going to be an exact price until such time as a carrier has been secured. Keep in mind that this is going back and forth and I quickly surmised that in my opinion, Ian Quincannon was a TWO-BIT CHEAPSKATE and that I wouldn't ship his vehicle for ANY amount of money because I have a very simple business policy and model: I DON'T DEAL WITH ASSHOLES AND/OR CHEAPSKATES.
Let's address his slanderous allegations one at a time:
1. "Within minutes of the first conversation he was telling me that all the other carriers were "pieces of shits in boiler room call centers in florida" and that he was the president of his company so he would handle things better."
FALSE: THAT I TOLD HIM THAT ALL OTHER CARRIERS WERE "PIECES OF SHITS (SIC) IN BOILER ROOM CALL CENTERS IN FLORIDA". THIS MORON SHOULD UNDERSTAND THAT CARRIERS DO THE PHYSICAL HAULING OF VEHICLES AND THAT BROKERS USUALLY HIRE TELEMARKETERS (MOST OF WHOM LIE AND UTILIZE DECEPTIVE SALES PRACTICES) TO FIND CARRIERS FOR CUSTOMERS. HE SEEMS TO FAIL TO REALIZE THE DISTINCTION BETWEEN A BROKER AND A CARRIER.
TRUE: THAT I AM THE PRESIDENT OF TRANSPORT CONNECTION AND THAT I GET THE JOB DONE BETTER THAN ANY OTHER COMPANY (ANYONE CAN READ MY INCOMPARABLE REVIEWS AND SEE THAT THIS IS AN INDISPUTABLE FACT.
2. "He then claimed they were a bunch of low life cubans that sit in cubicles in south florida collecting checks and that they "don't deserve to be alive" because they cut into his business. I have a lot of latino friends and I found that offensive."
FALSE: BROKERS THROUGHOUT THE ENTIRE INDUSTRY ARE OF ALL DIFFERENT ETHNICITIES AND NATIONALITIES AND I CERTAINLY NEVER MADE THAT LUDICROUS COMMENT. IT SEEMS AS THOUGH IAN QUINCANNON HAS A VERY ACTIVE IMAGINATION AND A WARPED SENSE OF HUMOR.
3. "he then proceeded to tell me how successful he is and how he owns an aston martin as if he was going to gain my business by impressing me."
TRUE: I DO OWN A 2011 ASTON MARTIN DB9 IN ADDITION TO A 2013 PORSCHE 911 CARRERA S AND A 2015 JEEP WRANGLER WILLYS EDITION, AND I COULD REALLY CARE LESS ABOUT IMPRESSING IAN QUINCANNON OR ANYONE ELSE WITH MY AUTOMOTIVE TOYS. I AM A CAR ENTHUSIAST WHO BUYS WHAT HE LIKES FOR THE SHEER DRIVING PLEASURE AND PRIDE IN OWNERSHIP EXPERIENCE THAT THEY PROVIDE, AND NOTHING MORE. HOWEVER IT DOES APPEAR THAT THIS JERK-OFF IS EXTREMELY BOTHERED BY THE FACT THAT I CAN AFFORD AN EXOTIC VEHICLE LIKE THIS AND HE CANNOT, OTHERWISE WHY WOULD HE EVEN MENTION IT? ONE LUG NUT ON A SINGLE WHEEL OF MY BRITISH HAND-BUILT ASTON MARTIN DB9 IS WORTH MORE THAN THAT ENTIRE FIAT (Fix It Again Tony) CHEAP ITALIAN-MADE PIECE OF AUTOMOTIVE SHIT OF HIS.
4. "He said his competition all throw low-ball offers to get you in the door and then change the price. He then proceeded to throw me a low ball offer."
FALSE: WHILE MANY BROKERS LOW-BALL QUOTE CUSTOMERS TO GET THEM IN THE DOOR, NOT ALL ENGAGE IN THIS BAIT-AND-SWITCH PRACTICE. TRANSPORT CONNECTION DOESN’T BAIT-AND-SWITCH.
5. " He then proceeded to throw me a low ball offer. Within a few hours from that offer he sent me another price that was 60 dollars higher then he threw me an even higher price. When I tried to ask for a price in between his first and second quote and work with him, he said I was a "fucking retard" who didnt know anything about anything. I am fully aware how bidding on central-dispatch works. I told him I felt everything mentioned above was very unprofessional and I wasn't interested in him handling my bid."
FALSE: AGAIN, TRANSPORT CONNECTION DOES NOT BAIT-AND-SWITCH ON THE PRICE. THE INITIAL AUTOMATED QUOTE THAT HE RECEIVED CONSTITUTED THREE DIFFERENT SHIPPING LEVELS ( STANDARD, EXPEDITED, AND ENCLOSED). ALL QUOTES ARE THEN INDIVIDUALLY CHECKED BY MYSELF AND ALL FIGURES ARE THEN ROUNDED OFF. ONCE I VERBALLY DISCUSS THE AUTO TRANSPORT PROCESS, I EXPLAIN MY ROLE AS A BROKER AND THE RANGE OF PRICING THAT CARRIERS EXPECT TO RECEIVE FOR ANY GIVEN ROUTE. THIS HALF-WIT APPARENTLY HAS NO CLUE AS TO HOW CENTRAL DISPATCH WORKS OR HOW I HAVE MY OWN UNIQUE METHOD OF BIDDING AND NEGOTIATING PRICING WITH CARRIERS ON THAT WEBSITE. IF HE IS SUCH AN EXPERT AND KNOWS ABOUT CENTRAL DISPATCH, THEN WHY DOESN'T HE GET HIS OWN ACCOUNT WITH THEM AND SHIP HIS CARS HIMSELF RATHER THAN GOING THROUGH A BROKER?
6. "I told him I felt everything mentioned above was very unprofessional and I wasn't interested in him handling my bid. I then proceeded to check his so called stellar reviews on Transport reviews and I came across a customer complaining about him being vulgar and cursing the guy out. his rebuttal to this can be seen here http://www.transportreviews.com/Company/Transport-Connection/Reviews/239207/ where he bashes the person filing the complaint saying he has "acute asshole syndrome" and proceeds to explain the definition of acute asshole syndrome. Again, keep in mind he is the president of his company."
TRUE AND FALSE: YES I WROTE IN MY RESPONSE TO DAVE DERECOLA'S REVIEW THAT HE HAD "IAS" INCURABLE ASSHOLE SYNDROME - WHICH MUST BE CONTAGIOUS SINCE IAN QUINCANNON APPEARS TO SUFFER FROM THIS MALADY AS WELL...HOWEVER WHAT HE FAILS TO ACKNOWLEDGE IS THE FACT THAT I OUTRIGHT REFUSED HIS BUSINESS AND TOLD HIM THAT I DON'T DEAL WITH ASSHOLES AND CHEAPSKATES, BOTH DESCRIBING A PERSONALITY TYPE OF INDIVIDUAL THAT SEEM TO INCLUDE IAN QUINCANNON AS A PRIZED MEMBER OF EACH CLUB.
7. "Again, keep in mind he is the president of his company... I have thick skin I work in New York City I can handle name calling however, after I told him not to contact me anymore he proceeded to call me at 10:30 at night repeatedly and left 2 of the nastiest voicemails screaming, cursing me out, and threatening me. He then proceeded to call me a failure and poor for only being able to afford a fiat 500, even tho it was a gift for my mother. I have provided the voicemails and documentation to Transport Reviews as evidence as well as screen shots. He left them all with his company number he advertises on his quote email so he can't deny it. Then he started calling me from blocked numbers."
TRUE: I DID CALL IAN QUINCANNON IN RESPONSE TO EACH ANNOYING EMAIL THAT HE SENT ME AS A WAY OF TELLING HIM THAT IF HE HAS SOMETHING TO SAY TO ME, BE A MAN AND SAY IT VERBALLY INSTEAD OF BEING A "KEYBOARD WARRIOR". HE PROCEEDED TO SEND ME ONE SNARKY EMAIL AFTER ANOTHER AND AS A COUNTERPUNCHER, I RESPONDED EACH TIME AS DONALD TRUMP WOULD DO BY TELLING HIM THAT HE WAS A CHEAPSKATE AND AN ASSHOLE (I MIGHT HAVE ALSO CALLED HIM A LITTLE BITCH BUT I CAN'T REMEMBER EXACTLY), AND TOLD HIM NOT TO BOTHER ME AGAIN. HE NEGLECTS TO MENTION THAT HE CALLED ME AT 4:30 AM (I HAVE THE AT&T CALL LOG AS PROOF) THINKING THAT HE WOULD WAKE ME UP BUT THE IDIOT DIDN'T COUNT ON MY PHONE RINGER BEING TURNED OFF IN THE MIDDLE OF THE NIGHT, SO I SLEPT SOUNDLY LIKE A BABY. AS FOR IAN QUINCANNON HAVING THICK SKIN, HE SEEMS LIKE A "WHINING LITTLE BITCH" TO ME SO I'D HARDLY CONSIDER HIM TO BE A "TOUGH GUY" BY ANY STANDARDS. AND JUST FOR THE RECORD, HE IS A LIAR BECAUSE I NEVER THREATENED HIM. I JUST INSULTED THE LIVING SHIT OUT OF HIM AS HE SO WELL-DESERVED AFTER TREATING ME IN THE MANNER IN WHICH HE DID.
8. "This guys game is simple he calls you, tries to push you into going with him by insulting his competition. as soon as you push back at all he starts harassing you, and if you tell him no he goes nuclear. He wants to quote you high - low ball the carrier service- and pocket the difference. I have never met anybody so angry and unprofessional in my life. I am sure the second I post this review he will come back with more obnoxious bantering which just shows you how low-class and thin-skinned this guy is- however, he knows what he said, and its all documented with Transport Reviews in audio files. He can't resist not having the last word, so I am sure you will see more of the true Bill in his rebuttal."
FALSE: IN MY OPINION, IAN QUINCANNON IS SIMPLY A WHINING LITTLE BITCH AND A LOSER, ASIDE FROM BEING THE OBVIOUS ABRASIVE ASSHOLE AND CHEAPSKATE THAT HE COMES ACROSS AS. HE CANNOT HANDLE THE TRUTH AND DID NOT WANT TO PAY THE CORRECT MARKET RATE THAT I QUOTED HIM TO SHIP HIS VEHICLE FROM OH TO NJ. HE BEGRUDGED ME FOR EARNING A LIVING AS A BROKER AND PERHAPS HE FEELS THAT HE CAN BEAT THE SYSTEM AND GET THE BETTER OF THE DEAL IN EVERY BUSINESS ENCOUNTER THAT HE PARTAKES IN. NOT HAPPENING HERE. I REALLY HATE CHEAP PEOPLE LIKE HIM. DON'T THEY JUST SUCK? MOST DECENT PEOPLE IN SOCIETY HATE OTHERS WHO ARE CHEAP. IT'S REALLY A DISTASTEFUL PERSONALITY TRAIT TO POSSESS.
TRUE: YOU ARE READING MY REBUTTAL AS I AM ENTITLED TO WRITE IT, AND JUST WAIT UNTIL YOU READ ALL ABOUT YOURSELF ON RIPOFFREPORT.COM IN THE APPROPRIATE CATEGORY OF DEADBEAT CUSTOMERS.
9. "I would not let any company this unprofessional advertise on my site, and hopefully he will be removed for his poor conduct in the near future."
FALSE: FORTUNATELY, ASSHOLE YOU DO NOT OWN TRANSPORT REVIEWS AND THAT'S NOT YOUR DECISION TO MAKE.
10. "If he continues to harass me I will be contacting the local law enforcement in his area, but I would rather it not come to that. This guy is a stalker, beware of him and do the research before you do a deal with a guy like this."
FALSE: CALLING ME A STALKER IS DEFAMATION OF CHARACTER AND GROUNDS FOR A CIVIL ACTION THAT I WILL CONSIDER FILING AGAINST YOU. AS FOR CALLING THE POLICE, I CAN EASILY DO THAT AS WELL FOR THE HARASSING EMAILS THAT YOU HAVE SENT ME, NOT TO MENTION THE 4:30 AM PHONE CALL WHICH I FORTUNATELY DID NOT ANSWER BECAUSE I WAS TOO SMART TO ALLOW A LITTLE PUNK LIKE YOURSELF TO WAKE ME UP IN THE MIDDLE OF THE NIGHT. WHAT ARE YOU DOING UP AT THAT HOUR...STALKING DECENT PEOPLE LIKE ME PERHAPS? OR IS IT JUST PLAIN INSOMNIA BECAUSE YOU ARE SUCH A NERVOUS BITCH? TRY AMBIEN!
11. "All these people on this site are brokers who contract carriers through central-dispatch.com. they charge you a broker fee and negotiate the rate with carriers via a bidding system. its a brokers job to negotiate a fair price on behalf of the buyer, and handle any of the logistical problems that may occur during the delivery process. This guy just wants to overcharge you and pocket the difference. I couldn't even imagine how he would handle a problem with the carrier if this is how he treats people trying to contract him."
FALSE: THERE ARE CARRIERS AS WELL AS BROKERS LISTED ON TRANSPORT REVIEWS AND EVERYONE IN THIS INDUSTRY CHARGES A FEE...IT'S CALLED EARNING A LIVING...PERHAPS YOU ARE UNEMPLOYED AND STILL LIVE WITH MOMMY AND DADDY AND THEREFORE CANNOT RELATE TO AND ARE UNACQUAINTED WITH THAT SIMPLE CONCEPT. IT'S A BROKER'S JOB TO NEGOTIATE A FAIR PRICE, BUT FAIR TO WHOM? APPARENTLY WHAT'S FAIR TO MOST BROKERS AND CARRIERS IN THIS INDUSTRY IS UNFAIR TO YOU DUE TO THE FACT THAT YOU ARE A CHISELING LITTLE CHEAPSKATE. AS FOR HANDLING PROBLEMS WITH CARRIERS, WELL ANYONE WHO READS MY STELLAR FIVE-STAR REVIEWS CAN PLAINLY SEE THAT I HAVE VERY FEW PROBLEMS WITH CARRIERS AND ANY THAT I DO HAVE ARE HANDLED MUCH BETTER THAN ANYONE ELSE IN THIS ENTIRE INDUSTRY COULD EVER HOPE TO HANDLE THEM. BELIEVE THAT MORON.
12. "Auto Shipping Group Inc. out of Camas Washington were able to ship the vehicle from Ohio to NJ in less then 24 hours and were an absolute dream to work with. I was even given the personal cell of my contact who stayed in touch with me throughout the entire process.They were also much cheaper then bill. Bill Avrich is an absolute downer- however, there are some great carriers on this site who will give you a good deal and treat you like a client and not like a jerk. I couldn't imagine being a woman and having to deal with this guy. BUYER BEWARE".
FALSE: SIMPLY PUT, I WOULDN'T HIRE "AUTO SHITTING GROUP" TO MOVE MY BOWELS, LET ALONE ANY VEHICLE. NICE TRY IN PUTTING IN A SLEAZY ADVERTISING PLUG FOR THEM THOUGH. TOO BAD THEIR REVIEWS PALE IN COMPARISON TO MINE. ANYONE CAN VERIFY IT ON THIS SITE BY READING THEIR NUMEROUS COMPLAINTS FROM REAL CUSTOMERS (UNLIKE YOURSELF) WHOSE JOBS THEY HAVE ROYALLY SCREWED UP. MY PERCENTAGE OF FIVE-STAR REVIEWS IS SIGNIFICANTLY HIGHER THAN THEIRS AND WITH TRANSPORT CONNECTION, YOU DEAL DIRECTLY WITH THE OWNER AND PRESIDENT UNLIKE "AUTO SHITTING GROUP" WHERE YOU ARE DEALING WITH A COMMISSION-BASED TELEMARKETER ACTING AS A SALES GOON FOR THE OWNER, SCUMMY TERRY WILLIAMS, WHO OPERATES A BOILER ROOM TELEMARKETING PHONE SALES OUTFIT. AND THEY IN FACT DO LOW-BALL QUOTE AND THEN BAIT-AND-SWITCH. I PERSONALLY HAVE HAD TO RESCUE MANY CUSTOMERS FROM THEM WHOSE VEHICLES WERE LEFT STRANDED DUE TO THEIR INCOMPETENCE. I AM SO GLAD THAT THEY AND NOT I, HAD TO PUT UP WITH AN ASSHOLE LIKE YOU AS A CUSTOMER. BETTER THEM THAN ME. BESIDES, YOU IDIOTS BELONG TOGETHER.
AS FOR THE "WOMAN" COMMENT, I MUST SAY THAT YOU DEFINITELY DO SEEM VERY EFFEMINATE TO ME...NO JOKE.
FINALLY, YOU UTTER THE WELL-WORN CLICHE "BUYER BEWARE" (in latin it's caveat emptor)...WELL I SAY BOTH BUYERS AND SELLERS SHOULD ALWAYS BOTH BEWARE AND BE AWARE...AND I ADD EVEN FURTHER TO THAT..."BUSINESS OWNERS BEWARE" AS WELL...ESPECIALLY OF LOW-LIFE ASSHOLES AND CHEAPSKATES LIKE YOU, IAN QUINCANNON, THE BANE OF ALL SMALL BUSINESS OWNERS, THE CONSUMMATE CHEAPSKATE THAT IS EVERY BUSINESS'S WORST NIGHTMARE, AND THE ULTIMATE PAIN IN THE ASS NUTJOB STALKER WHO CALLS PEOPLE AT 4:30 AM AND THEN ALSO STALKS THEM ONLINE!