We transported a 1975 Ford Bronco from Avondale, AZ to Longwood, FL. Mr.Dreyer purchased this 36 year old vehicle online without ever seeing it only in pictures. He is claiming that we have damage his rear back glass during transport. We did not intentionally damage his glass. With a vehicle this old the glass had prior cracks. We assume that the glass cracked during transport due to bumpy road and all the shacking the car does on the truck while in transport. When we picked up the vehicle in AZ the dealer that released the vehicle to us signed our bill of lading that clearly indicated that the vehicle could have hidden scratches, cracks, or dents due to no visibility. (note: dirt, debris)The vehicle also had a big tire attached to the rear of the car that covered the whole back glass and it did not let us properly inspect the back glass. When the driver delivered the vehicle he was very polite to the customer. He advised the customer that the glass must have shattered while the car was on the truck with the vibration. Mr. Dreyer became furious and told my driver that he would not pay for the transport and that he would file an insurance claim. My driver told him that he must pay for the transport because service had been rendered. We transported the car across country in only 3 days. We are not liable for windshields or glass around the car, only the body and paint of the vehicle if we damaged it. Mr. Dreyer refused to sign our Bill of Lading. At this time I can tell you that Towmax Transport Corp. is in no way liable for any damages to Mr. Chris Dreyer vehicle, as the Bill of Lading in question states on line number 13, Towmax Transport Corp will not be liable for: Damage to glass or windows due to heat combustion, prior cracks, vandalism, road hazards, flex, tree branches, etc. We wish Mr. Dreyer lots of luck in all future endeavors.