Company Response Review Report Review
Couldn't be happier

Tyler Townsend Submitted this review about Total Car Shipping
Review made Live: 5/4/2012 2:37:00 AM
I was very pleased with this company. I actually went to another company first because their rate was a little lower and after waiting almost 3 weeks and still no carrier I decided to change companies. I phoned and spoke with Jay and he was very professional and upfront and honest. I told him that I needed the car transported asap and 3 days later he had a carrier for us. I couldn't be happier and I would definately recommend this company and I would use their services again!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Kansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1067276-OO
Quote or Order Cost:
$775

Company Response
Bill Eaton from Total Car Shipping Submitted this response.
Response Date: 5/8/2012 9:58:00 PM
Mr. Townsend Total Car Shipping thanks you greatly for your time and effort in placing such a magnificent review for Jay. It's funny with all of these other companies (85% a one man shop) you solely see one rep's name on the entire first page and you wonder my goodness what about if I don't get along with that particular rep? Guess you are certainly out of options there !!! Here at Total Car Shipping we have a multifaceted team of close to 20 people truly specializing in what auto shipping really is and all the inevitable variables that go along with this intricate industry. AND...if let's say one of our reps was not necessarily your favorite you can simply just ask for any of the 20 more! We believe in options and Jay believes in offering and presenting options to his shippers so they always have a great experience and as you clearly stated so they "couldn't be happier!" Total car shipping - - - We care about your move by offering you th etotal experience!