Company Response Review Report Review
Exceeded Expectations

Steve Wilson Submitted this review about The Car Transporters Inc.
Review made Live: 2/14/2012 6:00:00 PM
I'm an investigative reporter. No one is more skeptical or has greater tendancies to demand perfection at the lowest possible price. On top of that, I had with virtually no experience moving a vehicle across country. Greg was patient, honest, not pushy and a delight to deal with. The pickup in Phoenix was three hours later than promised but the truck arrived in Florida two days early, exactly as it was when I bought it.

With so many brokers with 5-star ratings, this was my worry: can't any one of them put me with a bad driver and a third-rate rig just because they happen to be going my way when I need to transport? I understand NOW that it's the broker's business to know which companies and which drivers provide better service and which to steer clear of. In any broker, you're buying a consultant as well as a traffic cop and scheduler. The Georgia-based transport company with which Greg and The Car Transporters hooked me up provided great equipment operated by a courteous and professional driver who kept in touch as he crossed the country.

If they can please me, they can please you...and I offer five stars without hesitation. I mean how often these days, in any field, do you walk away feeling as though you actually got what you paid for and dealt with people who really seem to care? Thank you, Greg! (And I apologize again if my teasing about my 1929 Model A falling off the back of the truck in a heap upon delivery caused you any angina. Things just went so well, I couldn't resist that little joke. You're a good sport!)
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9033813
Quote or Order Cost:
$1075

Company Response
Terry Williams from The Car Transporters Inc. Submitted this response.
Response Date: 8/2/2013 7:47:00 PM
800-615-0973 / 602-428-6877 Hey Steve! You are a hoot! I really thought that something had happened to your car and I was mortified!! But you got me.... Steve 1 Greg 0... Next time the joke will be on you my friend. :) I was extrememly happy that things went as well as they did for you being a skeptic and all, but once again our service and pride in excellence allow our great reputation to continue to shine! I'm looking forward to moving this car to NC for you! :) Best!