Company Response Review Report Review
65 Cobra Transport Experience

Marc Submitted this review about TNT Transport Services
Review made Live: 12/19/2011 5:55:00 PM
I'm a car and motorcycle dealer and move many vehicles each year. Because of the specialty nature of this vehicle, I needed PERFECT, FLAWLESS enclosed transport. I was also on a deadline to get the car here. I contacted Mary on a Friday afternoon late. Eight days later the car arrived. Mary sent me email updates each day, and several phone calls were also made. The driver, Dan, communicated with me at least twice each day with arrival updates. My overall experience with TNT was outstanding, meaning it was much better than my usual transportation experiences. Both Mary and Dan answered their phones, were friendly, helpful and informative. I would not hesitate to use TNT again.
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
96303
Quote or Order Cost:
$1035

Company Response
Karen Rodriguez from TNT Transport Services Submitted this response.
Response Date: 12/20/2011 3:43:00 PM
Hi Marc, We are so pleased that we were able to meet your expectations. You definitely had a special circumstance that could not be trusted with just anyone and appreciate your thorough research of our Company to be completely confident that we could produce a perfect and flawless experience. Dan (driver) did exactly what was expected and handled the vehicle in the manner as you advised and appreciate your kind comments which will be passed on to him. We look forward to servicing your transport needs in the future. Should you need to reach me, you can call me at 866-566-5227x2542 or e-mail me at manno@tnt-inc.com Thank you again, Mary Anno - Special Services @ TNT