True professionals

Bob R. Submitted this review about TFX International
Review made Live: 10/16/2008 9:19:00 AM
I contacted TFX to transport our 2008 Mercedes down to Boca, FL for the winter. After a very bad experience shipping our car last year using a broker (the finish was damaged and there was absolutely no accountability from the various companie[s] who actually transported the car), I was less concerned about cost than quality of service. A neighbor of mine in Chicago had used TFX recently, and I called him to find out whether he had been satisfied. I got a very strong endorsement and called TFX around 10 days before I needed the car picked up.

TFX told me that they could promise the pickup day, our car was actually picked up on the day I had requested to the agent. Paul, the driver, was extremely careful and loaded the car on his enclosed carrier in only about 30 minutes. Both he and Zoe, the TFX agent, were extremely helpful and easy to contact throughout the shipment period. My car arrived in exactly the same condition it had been in when it was loaded, and within the promised 7-10 day delivery period.

I could not be more pleased. I will use this company again without hesitation. They are real professionals.