Dan
Submitted this review about Stateway Auto Transport Review made Live: 7/24/2012 9:09:00 AM
I had a mostly good experience with Stateway. My vehicle was stranded in Ithaca NY so nobody was available to meet the driver and they worked with me on that. I had left keys under the car mat and vehicle unlocked but unfortunately someone had locked it so 1st driver could not gain access. Stateway was very good about re-scheduling and I worked out the key problem. A minor complaint that it then took over 2 weeks to get the vehicle picked up but that was mainly due to the route (upstate NY to Texas). My only other minor complaint is that they do not answer phones or return calls very well but do respond to emails in a timely manner. I would use again.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Levine
Quote or Order Cost:
$850
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