NEVER DONE THIS BEFORE? Well me either. You will find that when you put request for transport on the Internet, you will get flooded with phone calls and emails. Seems like every vendor says they have a truck in town that day that can pick up. So convenient right? Feel lucky that the truck leaving that day has space for yours? That may or may not be true, being that I am in a big city. I never gave them the chance to know if it was true. But honestly don't believe it. This guy went as far to say what street the truck was on, except there is no such street in my town. i chose this vendor because supposedly there was a truck leaving that day, and time was important to me. I questioned it and got a call back from the "driver" whose voice was identical to the sales guy. I cancelled because I did not believe the truck really was there and coming to get my car.
Too many sales guys pushing for your business. It can be a headache. Who to believe. Competitors bad mouthing other vendors. The more expensive guys putting down the "low balls".
From what I figured out every vendor has the same access to trucks. They post your job "on the board" and the carrier(the actual truckers) looks at the board and picks the one that pays the most for the route. So if there's two cars going from LA to Boston and the truck that's already heading cross country has just one spot left, its going to take the car that is paying more. If time is important and you need to move your car quick, take that into consideration. If you can wait a bit for a pickup then you probably get a cheaper price. I'd say go in the middle. It's going to cost about a thousand bucks to get your car from coast to coast. In my case, when the sales guy told me the truck was in town on street that doesn't exist was on its way, there actually was no truck yet. My job was still "on the board" no trucker had taken the job yet. So, I figured it was a sales scam to rope you in.
With all that said the actual move with State to State was ok. it cost what they said, no hidden fees, except I upped my job on the board a hundred bucks so a driver would pick up the job sooner
The carrier (guys that actually do the move) is separate from State to State. My driver which was not from State to State communicated well and did not make false promises to pick up car earlier than he really could. Rather than a pickup the same day by the truck that was "in town", it was picked up 3 days later. That was fine because it left on a Friday and was delivered Tuesday. That was the good part.
The sales talk be skeptical,but even with my flip flopping on canceling and un-canceling, they were always nice to me even though I am certain I was a pain to deal with. Would I use them again? Maybe, but now I know what to expect. Just know that every company has a sales force that wants your business and beware of the "just happen to have a truck in your town leaving today" sales pitch. By the way they sent email asking me to post a non compensated review, yet I get a Walmart card for doing this. Anyway, I am honest in my review whether compensated or not.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Washington DC
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
78174-ZL
Quote or Order Cost:
$950
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