Company Response Review Report Review
lies about service

edward r. way Submitted this review about State-By-State Transporters
Review made Live: 1/20/2012 12:42:00 PM
harrison contacted me and told me state by state was not a broker and that they had a fleet of trucks that made west to east coast runs continuasly and that they would pick my vehicle up dec. 26th , never happened never got a call , when I called him he said the truck had a hydrolic problem and they would pick it up dec. 28th , never happened never got a call , when I called him he said they would pick it up dec.31 at 9:00 am the car lot stayed open waiting never happened never got a call , I called the main office and complained and they said they did not have a fleet of trucks and they were just a broker and my vehicle would be picked up when a trucker picked up the job , still got the run around for another week , when I said I would pick it up any where within 100 miles of me - - finally almost a month after I started all this I got my vehicle and drove 125 miles to get it.- - - dont trust this company - - they lie to get your busness then give you the run around.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10266-rr
Quote or Order Cost:
$1075

Company Response
Lance from State-By-State Transporters Submitted this response.
Response Date: 1/20/2012 1:05:00 PM
Ed, Ed, Edward Way. 814-899-2810, 814-881-3380. Call this guy and ask him what really happened with the transport. This guy packed his vehicle with 200 lbs and the driver did it for a fair price. We even did it for free taking our fee from $225 to $0, but they say free stuff is not good for you. Well atleast we still got his vehicle delivered with a 5 star carrier.