We do have drivers in areas when we advise customers on that, but we do have to wait till the driver is able to confirm his full load before leaving that area. We only go by what all the drivers advise us of. We work with a large network of drivers all over the USA and when they are in certain areas getting their loads put together, we are able to advise customers of this. Unfortunetly, the driver was not able to confirm a full load as fast as he wanted to, since not enough cars were leaving Wyoming. We advised the customer of this situation and were in contact with him the whole time via phone calls and responds to his emails. We did everything we could to get any driver confirmed to pick up his vehicle as soon as possible. We even added extra money to the route to see if a more expensive driver would take it, or go out of his way to get it picked up. The customer stated that a driver wanted the job from us, but we did nto have a driver call us on any dimensions to clarify with the customer, or else we would have called and gotten this information rigth away. We want to move a car, or else we dont get paid, so there is no reason why we would ignore a drivers request on taking an order and cancelling the order with a customer. We dont even charge the deposit, until the driver is confirmed for the actual pick up, so there is no reason why we would do all the work for free. We contacted the customer directly and explained we did not have this driver call us at any time, and it must have been a mistake on the drivers side. We apologized to the customer for any misunderstanding, but we did all we could to move his car as fast as we could, until he decided to cancel the order and go with another broker.