Rule of thumb we work with an estimated pickup window of 1 – 10 days, and after pickup, delivery from IL to WA is an average delivery time of 7 – 10 days. It is phenomenal that this customer’s vehicle was picked up in 2 days and delivered in less than a week! It was mentioned that the vehicle arrived dirty, but that is what happens when a vehicle is transported on an open transporter travels over 2600 miles. <br><br> <br><br>Unfortunately this customer did not have a pleasant experience with the driver. We at Specialty Mobile do not discriminate based on nationality. In order for a company to be affiliated with us, we have copies of authority permits and insurance; we look for drivers that have satisfactory records with the Department Transportation whether they are one of our personal drivers or one that we have brokered to. I do not know the specifics on the final inspection. In some cases drivers may be on tight schedules trying to stay on time with other deliveries they have to complete. It is a customers right to take as long as they need to complete an final inspection because it is such an important aspect of the move. Occasionally in any industry there are language barriers to overcome. Our number one priority is a safe and secure move; which did indeed happen. <br><br> <br&